Welcome to the RG Help Center

We care about your project and want it to go as smoothly as possible, so we encourage you to use our knowledge to help you get your your job from concept to conclusion quickly and efficiently. Changes and mistakes in the design process will not only cost you money, but may also delay your job.

Basic Artwork Guidelines

>> Resolution
>> JPEG Images
>> CMYK vs. RGB
>> Bleed

Common Issues

These are the most common problems we find with files. It is a good idea to go through this list before sending your file to us.

Wrong Color Space

RGB colors must be converted to CMYK prior to printing. Pantone colors should be converted to the corresponding Pantone Color Bridge swatch to ensure color accuracy Converting at print time may yield unexpected results.

Incorrect Size

Digital files must be built using the correct trim and bleed size. Please supply files at final size.

No Bleed and/or Artwork Too Close to Trim

Text and images that cannot be trimmed off must be a least .125″ from the edge of your layout. Artwork meant to go to the edge of the printed material must extend to .125” bleed.

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Low Resolution Images

CMYK and grayscale images must have a print resolution between 300 to 355 ppi (pixels per inch). Images with a resolution less than 300 ppi will reproduce poorly on press. Line art scans must be at least 600 ppi at 100% to print properly.

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Missing Fonts

Please supply all of the fonts used in your layout. If you do not supply fonts, you may be asked to resubmit or we may be forced to substitute them. If your program supports coverting fonts to curves, please convert them before submitting.

Unsupported File Formats/Software

We can only accept specific file types from specific professional graphic design applications. If your application is not supported, please provide a high-resolution CMYK PDF or EPS file with fonts converted to outlines.

Corrupt Files

When files travel through the internet they can lose file type and creator information and become corrupt. Compressing your files converts them to binary. Binary files travel smoothly over the internet making it less likely they will become corrupt.

Missing Images/Links

We must have all of the high-resolution images and graphics used in your layout to print your work. Please make sure to supply them when submitting your order. Omitting them will delay the proofing process.

4 Color Blacks/Spot Colors

Please be sure that all of the black in your file has the same CMYK breakdown. Different blacks appear the same on the screen but will appear much differently when printed. Register Graphics recommends a rich black of 30C 100K be applied to any black patch greater than 1/2” square or black type greater than 18 points.

File Preparation

These are programs that Register Graphics prefers to output from, along with information on how to correctly prepare the file for a smooth output. All images used must be CMYK and 300 ppi and the files should have a 1/8″ (.125″) bleed.

>> Adobe Indesign

>> PDF (Portable Document Format)

>> Quark XPress

>> Adobe Illustrator

>> Adobe Photoshop